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Resolved

Degraded performance of creation of shipments

Aug 19, 2026 at 11:10am UTC
Affected services
ERP Web Application

Resolved
Aug 19, 2026 at 11:55am UTC

The issue is now resolved and shipments can be created without slowdowns.

Updated
Aug 19, 2026 at 11:49am UTC

A fix is now being rolled out as we continue to monitor the performance of the system.

Updated
Aug 19, 2026 at 11:38am UTC

We have identified the root cause of the issue and expect to have a fix deployed soon.

Created
Aug 19, 2026 at 11:10am UTC

There is currently an active issue where creating new shipments is slow and will occasionally time out.

We're actively investigating the issue and working to ship a fix.