Incidents reported on status page for Snowbee Software AS https://status.snowbee.no/ https://d1lppblt9t2x15.cloudfront.net/logos/baf64fc1077226c4619860baf1224501.png https://status.snowbee.no/ en https://status.snowbee.no/incident/910522 Tue, 02 Jun 2026 01:29:33 -0000 https://status.snowbee.no/incident/910522#cb000a12db474e84d27673016e978080e9ed4d40816da675f05da084e921c506 ERP Web Authentication recovered. https://status.snowbee.no/incident/910522 Tue, 02 Jun 2026 01:23:13 -0000 https://status.snowbee.no/incident/910522#092886d18a213400106e5f8449ace8fbb81df2c8b8ec477bd36bee0b682aaa34 ERP Web Authentication went down. https://status.snowbee.no/incident/887932 Tue, 05 May 2026 09:26:00 -0000 https://status.snowbee.no/incident/887932#2012c664301f7d60f3a9417bd3d4062ac36592eae468e56cfb46a7b00a7985a1 The issue has been fixed and performance has returned to normal. https://status.snowbee.no/incident/887932 Tue, 05 May 2026 09:21:00 -0000 https://status.snowbee.no/incident/887932#b852a791911d8870bd0caf3d1fec6d8f556e3d2c658f5f2979d3dd228c5e10f2 We have identified the root cause of this issue and a fix is being rolled out. We'll continue to monitor the performance. https://status.snowbee.no/incident/887932 Tue, 05 May 2026 09:01:00 -0000 https://status.snowbee.no/incident/887932#6ee9a1d0535cea27ce1adac563d4af422142e2d7b9b6677566cda978c29f0f38 Our internal monitoring has diagnosed degraded performance of B2C customer queries in all surfaces. We're investigating this issue. https://status.snowbee.no/incident/847258 Sun, 15 Mar 2026 01:00:17 -0000 https://status.snowbee.no/incident/847258#49a9c3f37f2983a3a64dd14ab03f37fcb979beebd8bc410a6d3934f70d8529d1 The database cluster will perform automated updates of the underlying database engine during this maintenance window. For small periods of time, SnowBee will be unresponsive and not accept writes and might drop some reads. We expect these periods to last a handful of minutes at most, and the system should quickly recover as the database cluster performs automated updates and restarts. https://status.snowbee.no/incident/757649 Sun, 09 Nov 2025 02:00:00 -0000 https://status.snowbee.no/incident/757649#3fb5d9b9e199bc27560faa00e7d11155d8e17c9b3f4ca1a247288e005f4f9313 Maintenance completed https://status.snowbee.no/incident/757649 Sun, 09 Nov 2025 01:00:00 -0000 https://status.snowbee.no/incident/757649#dd6a8d93035c2983973df0d4dc6846c3ee92b770e756a195739b24f80661cf39 We expect small amounts of downtime during our next maintenance window, which starts November 09, 2025, 02:00 (UTC+01:00) and lasts for one hour. The downtime is caused by a maintenance version update on our database cluster. We expect the actual real-world downtime to be limited to a few minutes. https://status.snowbee.no/incident/600726 Wed, 11 Jun 2025 07:45:00 -0000 https://status.snowbee.no/incident/600726#fc7ac1f7621eecaefea631d85c2a2a7a03a55a7019bf232d80a29375cf5d267b API recovered automatically after AWS triggered a server shutdown. This is caused by our production environment currently being configured with just a single instance running of the back-end. In the future, we'll have multiple instances running, so that a restart of a single instance does not cause downtime. https://status.snowbee.no/incident/600726 Wed, 11 Jun 2025 07:40:44 -0000 https://status.snowbee.no/incident/600726#754eea05d601139fb9ed31cb650b4c685376158e667e83360fccb3a43a34d435 API went down. https://status.snowbee.no/incident/600086 Tue, 03 Jun 2025 23:55:00 -0000 https://status.snowbee.no/incident/600086#5997f5d103076b094280e2fe0516a1bc020369df0e5902cc1781d21ed2a212e2 The API is up, after an automatic recovery by our internal monitoring. To mitigate errors like this in the future, the server cluster in AWS will get full health checks added, and we'll disable Service Connect as it has caused similar issues before. https://status.snowbee.no/incident/600086 Tue, 03 Jun 2025 21:33:00 -0000 https://status.snowbee.no/incident/600086#938cbd64e294f54649ed99ae1289c83af3bca8546fcf0382d78c46ec098af64d The API is currently experiencing full downtime for all users.