Incidents | Snowbee Software AS Incidents reported on status page for Snowbee Software AS https://status.snowbee.no/ https://d1lppblt9t2x15.cloudfront.net/logos/baf64fc1077226c4619860baf1224501.png Incidents | Snowbee Software AS https://status.snowbee.no/ en Database cluster upgrade https://status.snowbee.no/incident/757649 Sun, 09 Nov 2025 13:00:43 -0000 https://status.snowbee.no/incident/757649#dd6a8d93035c2983973df0d4dc6846c3ee92b770e756a195739b24f80661cf39 We expect small amounts of downtime during our next maintenance window, which starts November 09, 2025, 02:00 (UTC+01:00) and lasts for one hour. The downtime is caused by a maintenance version update on our database cluster. We expect the actual real-world downtime to be limited to a few minutes. Database cluster upgrade https://status.snowbee.no/incident/757649 Sun, 09 Nov 2025 13:00:43 -0000 https://status.snowbee.no/incident/757649#dd6a8d93035c2983973df0d4dc6846c3ee92b770e756a195739b24f80661cf39 We expect small amounts of downtime during our next maintenance window, which starts November 09, 2025, 02:00 (UTC+01:00) and lasts for one hour. The downtime is caused by a maintenance version update on our database cluster. We expect the actual real-world downtime to be limited to a few minutes. API is down https://status.snowbee.no/incident/600726 Wed, 11 Jun 2025 07:45:00 -0000 https://status.snowbee.no/incident/600726#fc7ac1f7621eecaefea631d85c2a2a7a03a55a7019bf232d80a29375cf5d267b API recovered automatically after AWS triggered a server shutdown. This is caused by our production environment currently being configured with just a single instance running of the back-end. In the future, we'll have multiple instances running, so that a restart of a single instance does not cause downtime. API is down https://status.snowbee.no/incident/600726 Wed, 11 Jun 2025 07:40:44 -0000 https://status.snowbee.no/incident/600726#754eea05d601139fb9ed31cb650b4c685376158e667e83360fccb3a43a34d435 API went down. API unavailable https://status.snowbee.no/incident/600086 Tue, 03 Jun 2025 23:55:00 -0000 https://status.snowbee.no/incident/600086#5997f5d103076b094280e2fe0516a1bc020369df0e5902cc1781d21ed2a212e2 The API is up, after an automatic recovery by our internal monitoring. To mitigate errors like this in the future, the server cluster in AWS will get full health checks added, and we'll disable Service Connect as it has caused similar issues before. API unavailable https://status.snowbee.no/incident/600086 Tue, 03 Jun 2025 21:33:00 -0000 https://status.snowbee.no/incident/600086#938cbd64e294f54649ed99ae1289c83af3bca8546fcf0382d78c46ec098af64d The API is currently experiencing full downtime for all users.